Frequently Asked
Questions

All of our products are sold exclusively through Amazon. Visit our Products page, click "Buy Product" on the product you want, and complete your purchase there — your order, payment and shipping are all handled by Amazon's own secure checkout.

Not yet — right now, True Lyfe products are available only through Amazon. That lets us focus on formulation and quality while Amazon handles fast, trusted fulfillment and the buyer protection you already know.

Right now we offer one formulation: Magnesium Bisglycinate + B6 + D3. We're a small, deliberately built product line on purpose — we'd rather launch one product done right than several done fine. More products are in development and will appear on our Products page as they launch.

We formulate every product in-house — the ratios, the forms, the standard a batch has to meet — but production happens at independent, GMP-certified facilities that manufacture to the specifications we set and verify. Visit our About page to read more about how we work with manufacturing partners.

Yes — as with any supplement, we recommend speaking with your healthcare provider before starting, especially if you're pregnant, nursing, taking medication, or managing a medical condition.

Reach our team any time at support@thetruelyfe.com, or use the form on our Contact page — we typically reply within 1–2 business days.

It's our flagship formulation — 90 capsules combining magnesium bisglycinate (a highly absorbable, gentle form of magnesium) with vitamin B6 and vitamin D3, formulated to support muscle function, energy metabolism and the nervous system.

Follow the dosage directions on the product label and packaging — the right serving size is specific to this formulation and concentration. If you're ever unsure, check with your healthcare provider before starting.

Yes — Magnesium Bisglycinate + B6 + D3 is formulated to be hypoallergenic. For the full ingredient list and any dietary or allergen details, check the label images on the product's Amazon listing or our Product page.

Bisglycinate is bonded to the amino acid glycine, which makes it gentler on the stomach and more readily absorbed than cheaper forms like magnesium oxide. We chose it because it's the form we'd want to take ourselves, not the one that's cheapest to produce.

Vitamin B6 supports normal energy-yielding metabolism, and vitamin D3 works alongside magnesium to support normal muscle function — we included both because they work together with magnesium rather than in isolation.

The full Supplement Facts panel is on the product packaging and in the photos on the Amazon listing — visit the product page on our site and tap "Buy Product" to see it before you order.

Amazon does. Because every True Lyfe product is sold through Amazon, your order is packed, shipped and tracked entirely by Amazon — the same shipping options and speeds you're already used to on any Amazon order.

Sign in to your Amazon account and go to Your Orders — you'll find real-time tracking information there, the same as any other Amazon purchase.

Since all purchases happen on Amazon, returns are handled through Amazon's own return policy. Go to Your Orders on Amazon, select the True Lyfe item, and choose "Return or replace items" to start a return.

Shipping availability and international options are set by Amazon, not by us directly — check the delivery options shown on the product's Amazon page before you order to see if it ships to your location.

Please contact Amazon Customer Service first — since they manage the order, they can usually resolve shipping issues (damage, wrong item, missing package) fastest. If you'd also like to let us know so we can look into it on our end, email support@thetruelyfe.com with your Amazon order number.

Payment is handled entirely by Amazon at checkout — you'll use whatever payment method you already have saved to your Amazon account. True Lyfe never sees or stores your payment details.

Yes. Because checkout happens entirely on Amazon, your payment details are protected by Amazon's own security and encryption standards — the same ones used for every other purchase you make there.

Order changes and cancellations are managed through Amazon. Go to Your Orders, select the order, and look for a "Cancel items" option — availability depends on how far along the order is in processing.

If the listing supports it, Amazon's own "Subscribe & Save" option may be available at checkout — look for it on the product's Amazon page. We don't currently run a separate subscription program directly through True Lyfe.

Yes — Amazon provides an order confirmation and invoice for every purchase, accessible any time from Your Orders in your Amazon account.